I can tell you that I would NOT take my dying dog to be represented by Chuck Barnes. His paralegals are the worst!!!
Jessica NEVER calls back and always states that she never received any messages about any cases. DON'T GO THERE!! They do not have any customer service skills. They let their clients sit in the lobby for 10-20 minutes before coming out and then only take 5 minutes with you.
They can never give you a solid answer, its always let me contact the insurance company and we will get back to you. and they never do, you have to call back and then get their voice mails.
All the good employees are GONE.. Just DON'T GO THERE!!!
Product or Service Mentioned: Barnes And Cohen Customer Care.
Reason of review: Poor customer service.
I didn't like: I dont even recieve return calls, Poor communication and lack of guidance.